TERMS & CONDITIONS

Last Updated: 01/12/2025

Welcome to Homey Decor, operated by HOMEY DECOR LIMITED.
These Terms & Conditions govern your use of our website www.homeydecor.co.uk and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

Use of Our Website

By using this website, you confirm that:

You are at least 18 years old.
You will provide accurate and complete information.
You will not use the website for any illegal or fraudulent purposes.

We reserve the right to suspend or refuse service at any time if misuse is suspected.

Product Information

We make every effort to ensure our product details, descriptions, and images are accurate.
However:

Colours may vary due to screen/device differences.
All items are subject to stock availability.
Product specifications may change without notice.

Pricing & Payments

All prices are shown in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time.
Payment is processed through trusted third-party payment processors during checkout.
By placing an order, you agree to the terms of our payment processors.

We may refuse an order if payment is not authorised or if fraudulent behaviour is suspected.

Order Processing & Delivery

Processing Time

Orders typically require 1–3 business days to process.

Delivery Time

Standard delivery time is up to 14 days after dispatch.

If Your Order Has Not Arrived

If your order has not been received within 14 days, you are entitled to:

A full refund, or
A replacement item (subject to availability)

Cancellations

You may cancel your order:

Before it has been processed or dispatched.

If the order has shipped, cancellations become a return request under our Returns & Refunds Policy.

We reserve the right to cancel orders due to:

Stock issues
Payment problems
Suspected fraud

Refunds for cancellations are processed promptly.

Returns & Refunds

Please refer to our Returns & Refunds Policy for full details.
You may request a refund if:

Your order has not arrived within 14 days, OR
You received a faulty or incorrect product.

All refund requests must follow the procedure outlined in our official policy.

Limitation of Liability

To the maximum extent allowed by UK law, HOMEY DECOR LIMITED is not liable for:

Loss of revenue, profit, or business
Indirect or consequential damages
Delays caused by third-party couriers
Misuse or improper installation of products

Our total liability is limited to the amount paid for the product concerned.

Nothing in these Terms affects your statutory consumer rights under UK law.

Intellectual Property

All website content including images, text, designs, logos, and product photos is the property of HOMEY DECOR LIMITED.
You may not reproduce or distribute any content without written permission.

Third-Party Services

We use third-party providers for:

Payment processing
Logistics and delivery
Analytics and marketing tools

Their policies operate independently and may also apply to your use of our services.

Updates to These Terms

We may update these Terms & Conditions at any time.
Changes take effect immediately once posted on this page.
Continued use of the website indicates acceptance of updated terms.

Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.

Contact Us

For any questions related to these Terms & Conditions:

HOMEY DECOR LIMITED
Email: info@homeydecor.co.uk
Phone: +44 7309 829754
Address: 421 Bethnal Green Road, London, England, E2 0AN

Company Information