Last Updated: 01/12/2025
Website: www.homeydecor.co.uk
Company: HOMEY DECOR LIMITED (Company No. 15257847)

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from Homey Decor.

By using our website, you agree to the practices described in this Policy, in accordance with UK GDPR and the Data Protection Act 2018.

Who We Are

HOMEY DECOR LIMITED
Registered Office Address: 421 Bethnal Green Road, London, England, E2 0AN
Email: info@homeydecor.co.uk
Phone: +44 7309 829754

We are the data controller responsible for processing your personal information.

Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide

Name
Email address
Phone number
Billing address
Shipping address
Payment details (processed securely by third-party payment processors; we do not store full card details)
Order notes or enquiries

B. Information Collected Automatically

When you browse our website, we automatically collect:

IP address
Device type
Browser type
Pages viewed
Time spent on website
Referring links

C. Cookies & Tracking Technologies

We use essential and analytical cookies to:

Improve website functionality
Track website performance
Provide a better shopping experience

More details are available in our Cookie Policy.

How We Use Your Information

We use your information to:

A. Process & Fulfil Orders

Process payments
Deliver products
Provide shipping updates
Manage returns or refunds

B. Customer Support

Respond to queries
Provide assistance

C. Improve Our Website

Monitor website performance
Analyse traffic and behaviour

D. Marketing (Only if you opt-in)

Send promotional emails
Offer discounts, product launches, and updates

You may unsubscribe at any time.

Legal Basis for Processing

We process your data under the following lawful bases:

Contract – to process your order
Consent – for marketing communications
Legitimate Interest – site security and analytics
Legal Obligation – record-keeping required by law

Sharing Your Information

We may share your information with trusted third parties, including:

A. Payment Processors

(e.g., Stripe, PayPal, or other checkout providers)
They process payment details securely on our behalf.

B. Delivery & Logistics Partners

Couriers use your name, address, and phone number to deliver your order.

C. Website Service Providers

Analytics, hosting, and security services may receive anonymised data.

We never sell or rent your personal information.

International Transfers

Some service providers may be located outside the UK.
Where this occurs, we ensure adequate safeguards compliant with UK GDPR (e.g., Standard Contractual Clauses).

Data Retention

We keep your data only as long as necessary:

Order information: 6 years (legal requirement)
Customer support messages: up to 12 months
Marketing data: until you unsubscribe

You may request deletion sooner, where legally permitted.

Your Rights Under UK GDPR

You have the following rights:

Right to Access – request a copy of your data
Right to Rectification – correct inaccurate data
Right to Erasure – request deletion of your data
Right to Restrict Processing
Right to Object (including marketing opt-out)
Right to Data Portability
Right to Withdraw Consent at any time

To exercise any of these rights, contact us at: info@homeydecor.co.uk

Data Security

We implement strong security measures including:

Encrypted SSL connections
Secure payment processing through third-party gateways
Restricted internal data access

However, no online system can guarantee 100% security.

Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age.
If this happens accidentally, we will delete such data promptly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Updates to This Privacy Policy

We may update this Policy occasionally.
Changes become effective immediately once posted on this page.

Contact Us

For privacy questions, requests, or concerns:

HOMEY DECOR LIMITED
Email: info@homeydecor.co.uk
Phone: +44 7309 829754
Address: 421 Bethnal Green Road, London, England, E2 0AN